Perfecto brings automation to voice apps and virtual assistants

Chatbots are one area of innovation that is driving and changing engagement for digital experiences, and a number of customers and others in the software market are adopting and embedding chatbots within their applications. Like other emerging technologies, chatbots add complexity to applications, which is why companies like Perfecto are trying to knock down that … continue reading

Ozlo aims to advance AI systems

Ozlo, an integrated knowledge platform, wants to bring more conversation to virtual assistants and artificial intelligence. The company announced its conversational AI platform is now available. The new platform is designed to go beyond hard facts and bring probabilistic understanding of opinions, assertions, beliefs and judgements to solutions. “Today’s assistants are not street smart, so … continue reading

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