People don’t belong in the loop — They belong at the center

Over the past year, I’ve watched teams roll out increasingly capable AI systems, tooling, and agents, and then struggle to trust, adopt, or scale them. I’d argue that a lot of today’s AI adoption problem starts with how we are framing the shift. “Human-in-the-loop” (often shortened to HITL) has become one of today’s most overhyped … continue reading

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