We’ve come a long way since Google’s Site Reliability Engineering book reframed uptime as an engineering discipline nearly a decade ago. Observability and automation have made building and running complex software systems saner and more reliable. What they haven’t done, though, is change the fundamentally reactive nature of troubleshooting production systems. AI agents may change that equation. … continue reading
Feedback is routinely requested and occasionally considered. Using feedback and doing something with it is nowhere near as routine, unfortunately. Perhaps this has been due to a lack of a practical application based on a focused understanding of feedback loops, and how to leverage them. We’ll look at Feedback Loops, the purposeful design of a … continue reading
Feedback is routinely requested and occasionally considered. Using feedback and doing something with it is nowhere near as routine, unfortunately. Perhaps this has been due to a lack of a practical application based on a focused understanding of feedback loops, and how to leverage them. We’ll look at Feedback Loops, the purposeful design of a … continue reading
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