Topic: service management

Micro Focus announces update to its Service Management Automation solution

Micro Focus today released SMA-X, the 10th version of its Service Management Automation platform with enhanced automation, analytics and collaboration. “This changes how end users interact with service management,” said Roy Ritthaler, vice president of product marketing, who joined Micro Focus from HPE. By adding chatbots and virtual agents, SMA-X “provides the modern service experience, … continue reading

Tasktop goes DevOps with Sync, Data updates

Integrations across the development tool chain have been Tasktop’s domain since the Eclipse Mylyn project kicked off way back in 2005. Since then, Tasktop has carved out a niche in offering robust, scalable integrations on the developer side of the ALM equation. Today, the company introduced further integrations on the operations end of the spectrum. … continue reading

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