Topic: zendesk

SD Times news digest: Dialogflow’s new beta features, BlackBerry’s Spark Hackathon contest, and Twitter’s new developer requirements

Google announced new beta features to its natural language processing solution Dialogflow. The features are meant to bring new capabilities to customer support and contact centers. Features include Knowledge Connectors, Automatic Spelling Correction, and Phone Gateway integration. Knowledge Connectors are meant for building conversational actions for things like FAQ and knowledge-based answers, the company explained. … continue reading

HTML Snippets Powered By : XYZScripts.com

Get access to this and other exclusive articles for FREE!

There's no charge and it only takes a few seconds.

Sign up now!