Topic: crm

Salesforce to acquire integration platform provider MuleSoft

Salesforce has entered into an agreement to acquire MuleSoft for roughly US$6.5 billion. MuleSoft is a platform for building application networks to connect apps, data, and devices. According to Salesforce, together the two companies will be able to help accelerate digital transformations for their customers. They will allow customers to create better user experiences and … continue reading

Salesforce adds new Einstein Platform Services for developers building AI into apps

When it comes to developing applications, developers are facing a host of new pressures to keep their apps relevant and useful to their users. One of these pressures is building artificial intelligence and predictive experiences into applications so users can have customize and exciting experiences. At its TrailheaDX developer conference today, Salesforce announced it’s tackling … continue reading

Python Fire, Rust’s ergonomics improvements, and Talend’s Apache Beam-powered solution—SD Times news digest: March 6, 2017

Google is giving the open-source community an easier way to generate command-line interfaces from Python code. The company announced the open-sourcing of Python Fire, a library for automatically generating CLIs. Python Fire does not require developers to do any additional work, define arguments, set up information, or write a main function to define how the … continue reading

Salesforce releases AI tools for business users

The annual Dreamforce summit in San Francisco kicked off this morning with the typical keynote and musical number from Marc Benioff and his mystery guests. In among U2, charity work and Salesforce’s recent donation to the Oakland Unified School District was a major new product announcement for the company: a foray into machine learning. Dubbed … continue reading

Salesforce developer conference highlights its tools

Salesforce fired up a brand new developer conference today in San Francisco. Executives and developers mingled to discuss the various Salesforce platforms and products, the highlights of which focused on numerous buzzwords: IoT, AI, and cloud-based containers. Alex Dayon, Chief Product Officer at Salesforce, detailed the platform’s features, particularly those for commercial mobile development. Customers … continue reading

Guest View: The 5 steps to building cooperative apps

Have you ever found yourself sitting at a park, walking through the mall, waiting onboard a plane to takeoff, with a couple annoying three-year-olds nearby that simply won’t cooperate? It seems they have this natural instinct to do all the wrong things. Scream and shout. Whine and cry. Disobey commands. And we’re left wishing they … continue reading

‘Social CRM’ changing how processes are developed

As technology progresses, analysts believe that this will lead to greater interaction between customers and software makers … continue reading

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