Innovative tools showcased at Microsoft Build conference

Several new and updated tools showcased at Microsoft’s Build developer conference in Seattle revealed how partners are following the trends toward AI, new software architectures and modernization. Here is a look at their news announcements: Progress announces Conversational UI for chatbot apps Progress today announced the May 16 availability Conversational UI, a set of controls … continue reading

A guide to Atlassian’s ecosystem

CodeBarrel: Code Barrel specializes in creating add-ons for Atlassian products.  We have over 40 years combined experience in working on Atlassian products and Agile software development. We believe that great software is found at the intersection of design and engineering. The company created Automation for Jira, winner of Atlassian Codegeist 2016, which makes it simple … continue reading

PagerDuty highlights disconnect between customer expectations, IT operations challenges

Consumers have high expectations when it comes to digital experiences and applications, and this is proving to be a challenge for IT organizations ability to resolve customer-impacting incidents quickly, according to findings from PagerDuty’s State of Digital Operations report. The report, based on a two-part survey of more than 300 IT professionals in development and … continue reading

PagerDuty open-sources its Incident Response Documentation

After building up its internal incident response documentation for several years, the enterprise incident resolution service PagerDuty open-sourced the documentation so the community can better prepare for various incidents. The PagerDuty Incident Response Documentation is a collection of best practices for how to prepare new employees for on-call responsibilities, as well as how to handle … continue reading

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