Topic: business process

Insights from business process analytics

Linking a better understanding of business processes to reduced costs and improved efficiency may not be new, but the concept has attracted renewed interest in the aftermath of COVID-19 and its repercussions on the labor market. Since spring 2021, some 33 million Americans have quit their jobs. Why so many people are leaving the workplace … continue reading

How much process debt are you carrying?

The pandemic has been an exercise in agility for businesses around the world. They’ve had to pivot incredibly fast to support work from home and hybrid workforces, digitize their operations, power through supply chain disruptions and accommodate changing customer behaviors.  As a result, the past year and a half has laid bare an insidious problem … continue reading

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