There has been no shortage of information on how to make your development team more agile, but little guidance exists on applying those same practices to infrastructure and operations (I&O). I&O leaders are under a lot of pressure to improve their agility in order to strengthen the alignment between IT and the rest of the business, but there is a different between becoming agile and “agile” as a methodology.

Read more in this article, written by Gartner analyst George Spafford, which initially appeared on