And this is a Big Data problem: How can you analyze it if you can’t find it?

The answer has to be a smarter intranet portal. In a recent essay by the Nielsen Norman Group, usability experts Patty Caya and Kara Pernice write that “Intranet portals are the hub of the enterprise universe.”

Unless you spend a lot of effort (including time, money and staff) on governance and enforcement, you can’t stop users from squirreling shared information in lots of places. The trick is to discover it, index it, and make it available to authorized users—without stifling productivity. That includes data from applications that your developers are creating and maintaining.

What are you going to do about it? Write me at alan@camdenassociates.com.