Topic: cx

How to successfully apply DevOps in your CX development

When businesses embrace a “customer first” mentality, they become more reliant on technology than ever before. As these enterprises race to transform themselves into digital companies, the need for constant innovation of customer experience (CX) capabilities through software development comes into focus. For customer experience products and services, the imperative for quality is paramount because … continue reading

Cyara brings DevOps to customer experience solution

Customer experience (CX) assurance platform provider Cyara wants to help businesses improve the speed and quality of their development, testing and production teams with the announcement of new DevOps integration. According to the company, the new features will enable businesses to increase their automation initiatives and provide an Agile approach to CX design and management. … continue reading

Differentiating customer experience from traditional software user experience

In recent years, developing a great user experience has become critical for success in software development. With so many different options for products, users have the power and freedom to choose to use those companies with which they have the best experience. “UX is an established discipline,” said Jason Moccia, CEO of OneSpring. “It has … continue reading

DataStax updates its enterprise platform and unveils new strategy

DataStax today announced the latest version of its data platform, DataStax Enterprise 5.1, as well as a new strategy to help enterprises design and implement customer experience  applications, called DataStax CX Data Solution. The new CX Data solution is made up of the DataStax Enterprise platform, centralized training and specialized services to help its customers … continue reading

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