Mutual Mobile has launched its application management service, LaunchPad, which allows development teams to track a mobile application from requirements to development, and gathers feedback from live tests on mobile devices.
Mutual Mobile developed the LaunchPad management system and app catalog after dealing with its own problems, namely the inability to get feedback from its clients, and tracking that feedback so developers could change the applications after they had been tested and viewed by testers, quality assurance professionals and key stakeholders, according to Sam Gaddis, Mutual Mobile’s chief marketing officer.
“Developing for mobile applications is [difficult]; there are so many different situations [locations, carriers, operating systems] that need to be tested,” he said. “Getting feedback from clients was sometimes as long as the development process itself.”
He explained that before LaunchPad, Mutual Mobile used to get feedback from clients via e-mail, until it realized that feedback should, and could, be made part of the development life-cycle process.
LaunchPad is used by clients who hire Mutual Mobile to develop their applications, and also by clients developing their own applications in house. It provides an app catalog with security limitations to determine who can see what versions of applications that need to be tested, native applications for Android and iOS devices, and a back-end system that is accessible through the Web and allows developers to integrate the feedback reports with an issue-reporting tool, according to Jason Story, Mutual Mobile’s director of business development.
Story said that LaunchPad can handle Android, BlackBerry, iOS and Windows applications through the Web-based app catalog, with stakeholders, test professionals, QA professionals and others in the company given specific rights to download and install these applications on their mobile devices.