Kofax Limited, a leading provider of smart process applications for the business critical First Mile of customer interactions, today announced the availability of the Kofax Mobile Capture Platform, which dramatically transforms how businesses can extend capture capabilities to their mobile customers. The Company also launched two new frameworks for mobile bill pay and mobile check deposit apps, which are built using the platform and can be easily customized to meet an organization’s unique branding and other requirements.
The new Kofax Mobile Capture Platform enables organizations to rapidly develop and deploy any number of mobile apps on a single platform that uses Kofax’s patented and market-leading image capture and perfection, real time data extraction and validation and analytics capabilities. Using this platform, organizations can speed time to market with mobile apps, achieve substantial cost savings, make better informed decisions to drive incremental revenue and free themselves of the undesirable vendor dependencies associated with alternative approaches.
As consumer preference for conducting business via mobile devices continues to grow, Kofax’s Mobile Capture Platform can help organizations turn their customers’ smart phones and tablets into powerful devices that enable real time transactions. Data contained within captured documents can be automatically extracted, validated and submitted for downstream processing, eliminating the need for tedious manual entry. In addition, the platform’s analytics improve an organization’s customer knowledge and can be positioned to take advantage of upselling opportunities. Businesses that provide the best possible mobile user experience and better understand their customers naturally enjoy a competitive advantage.
“An increasing number of businesses today are turning to mobile technology to better engage with customers while increasing productivity and profitability,” said Chris Marsh, Principal Analyst at Yankee Group. “As these businesses continue to establish and expand their mobile capabilities, it will become increasingly critical for them to build upon a platform that is scalable and compatible with a broad range of applications and devices. Kofax clearly understands this.”
Drew Hyatt, Senior Vice President of Mobile Applications at Kofax, stated, “Prior to the launch of the Kofax Mobile Capture Platform, banks and insurance organizations had limited options for mobility and were investing in unique, proprietary solutions for each individual use case while relying upon the related vendor to maintain and enhance those apps. By empowering businesses with tools that allow them to drive their own mobile development on a single platform, Kofax has blown away the early market limitations, opening up a world of new opportunities in mobile. Kofax’s perpetual license pricing model also is more cost effective than the per-click pricing prevalent before today.”
Kofax also is launching easily customizable frameworks for two apps built on the Kofax Mobile Capture Platform:
• Kofax Mobile Bill Pay, with patented image perfection, enables banks and their customers to easily and effectively capture bills and add payees to a bank’s automatic bill pay system. This improves customer service and satisfaction, and more closely ties users to the banks’ mobile banking and online solutions, which has proven to significantly reduce the likelihood of a customer switching banks.
• Kofax Mobile Check Deposit gives banking customers the ability to deposit checks directly from their smartphones and tablets. Kofax’s ability to capture checks with superior image quality enables banks to process more checks faster with greater accuracy. It also delivers more accurate data to the core banking system, resulting in fewer exceptions that would otherwise require manual intervention.
For more information on mobility from Kofax, download the whitepaper, “Meeting Customers Where They Are with Dynamic, Real Time Mobile Engagement” or attend the webcast, “Turn Smartphones into Powerful Systems of Engagement,” on February 26, 2014 at 8:00 a.m. and 4:00 p.m. Pacific Standard Time.