Topic: help desk

RevTwo wants to help app developers help their users

One of the biggest problems application developers face today is retaining their users and making sure their application doesn’t end up on the chopping block. A new company is looking to solve that problem. RevTwo has emerged from stealth mode with an in-app support platform that is designed to connect users with developers, and to … continue reading

JIRA gets two new versions

Atlassian has long made a name for itself by selling the highly targeted, highly configurable issue-tracking system known as JIRA. Today, the company announced that it has built two new versions of the software, making them available for more than just software developers. Software developers can still use JIRA Software, which is the distribution of … continue reading Protection Status