Prior to the digital age, businesses tended to define themselves according to their products or services. However, digital technology has fundamentally altered buyer expectations and habits in both the B2B and B2C sectors. Survival in the modern marketplace necessitates viewing customers, rather than the product or service, as the center of the enterprise, and embracing … continue reading
Volatility in today’s business landscape is unprecedented: It is harder than ever to stay on top and win a lasting competitive advantage. Due to the Digital Disruption, it is now virtually impossible to develop a business model, cast it into the concrete of an enterprise resource planning (ERP) system and leverage highly optimized processes for … continue reading
Here’s a statement I never thought I’d hear: “In the past, [Business Process Management] has been too much focused on process.” But that’s exactly how Miguel Valdes Faura, CEO and cofounder of Bonitasoft, views the market today: less talk about process and more about applications. After all, it is applications that use these business processes, … continue reading
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