A drag-and-drop interface makes it easy to create processes in the applications, but the platform also gives developers a way to expand their applications by adding their own components, Valdes Faura said.

Comindware’s Kozlova agreed that “The more that can be outsourced to business users for them to configure, run and change, the better. The renowned ‘gap between business and IT’ is a significant showstopper for many businesses and remains so at present.”

The company believes that the work items underlying processes, projects and cases are the same: tasks, documents and discussions. So, Kozlova said, whether your priority is forecasting project completion dates or costs, or routing multiple documents along a loosely defined task flow as in case management, or mandating a fixed sequence of actions for the sake of process visibility and control, the atomic work items are the same. “Having them managed and tracked in separate systems—while they are an integral part of every work management scenario in almost any mid-sized to large business—is disruptive and counter-productive,” she said.

Comindware’s platform is a fully integrated work-management solution that covers projects, processes and cases, and adds social collaboration that enables quick business application building by business users.

So, creating ironclad business processes behind today’s applications can doom businesses to being locked in to those processes, and make them miss opportunities as they arise because they are glued to their processes. As businesses today realize they are digital companies that need to respond quickly to changes in their markets, they need a new approach to creating their projects and processes. Platforms such as those discussed here can provide the agility that allows the business to keep pace with the speed of development and change.