Zendesk and AWS announce partnership to offer more personalized customer service at scale

Cloud-based customer service company Zendesk today announced a five-year strategic collaboration agreement with AWS in order to help organizations offer personalized customer experiences at scale. The partnership is geared at assisting businesses in providing users with accelerated, tailored, and conversational experiences spanning every channel while also working to enhance support operations with AI tools, bots, … continue reading

SD Times Open-Source Project of the Week: Semantic Kernel

Semantic Kernel (SK) is a lightweight SDK from Microsoft aimed at enabling integration of AI Large Language Models with conventional programming languages.  According to the project’s GitHub page, the SK extensible programming model brings together natural language semantic functions, traditional code native functions, and embeddings-based memory in order to access new potential and add value … continue reading

Fermyon releases Spin 1.0 to simplify how developers build WebAssembly serverless functions

Fermyon Technologies, the serverless WebAssembly company that was spun out of Microsoft Azure’s Deis Lab team, today announced a major new release of its serverless functions framework based on WebAssembly, Spin 1.0. According to the company, Spin 1.0 was released in an effort to meet the needs of modern, full-stack developers, and offers support for … continue reading

Postman Flows makes building software more accessible

The API platform Postman today announced Postman Flows, a visual tool to create API applications. This release helps to make the process of building software easier by using APIs as building blocks so anyone can produce workflows, integrations, and automations without needing to write any code. “APIs are the building blocks of modern software. However, … continue reading

Report: 72% of tech leaders plan to increase investment in tech skills development

Despite 65% of tech team leaders being asked to cut down on costs, 72% stated that they still plan to enhance their investment in technology skills development in 2023 according to technology workforce development company Pluralsight’s 2023 State of Upskilling Report. Furthermore, 97% of learning and development and HR directors said that they are opting … continue reading

The recipients of the 2022 Free Software Awards have been announced

Eli Zaretskii, Tad (SkewedZepplin), and GNU Jami have been announced as the winners of the Free Software Foundation’s (FSF) 2022 Free software Awards. These awards are given annually to groups and individuals who have made notable contributions to the cause of software freedom.  Zaretskii was the recipient of this year’s Award for the Advancement of … continue reading

Report: 92% of organizations are not prepared for digital transformation

The majority of organizations seeking to make a digital transformation are not equipped to do it successfully, according to the results of the recently released “2023 Project to Product: State of the Industry” report by portfolio management company Planview. Only 8% of respondents stated that they have operationalized the shift from project to product, meaning … continue reading

Microsoft introduces AI copilot in Power Apps to improve low-code development

Microsoft recently announced a next-generation AI copilot in Microsoft Power Apps in order to enable users to build an application, and the data behind it, by describing what they need through several steps of conversation. According to the company, this release is a way to move to the next evolution of code abstraction, transitioning from … continue reading

AWS releases Amazon Linux 2023 to offer heightened security and cloud optimization

AWS recently announced the release of Amazon Linux 2023, the third generation of AWS’s Linux operating systems. According to the company, this release is geared at offering users enhanced security, optimization for the cloud, and long-term AWS support. With this release, users gain heightened security standards with new preconfigured policies that simplify the process of … continue reading

SAFe 6.0 and SAFe Studio Platform released to help organizations achieve business agility

Scaled Agile Inc., provider of business agility system SAFe, today announced the release of two new flagship products: SAFe 6.0 and SAFe Studio.  SAFe 6.0 offers users the latest version of the Scaled Agile Framework, courses, certifications, toolkits, and online learning and SAFe Studio is a platform where SAFe professionals can learn, practice, and manage … continue reading

New Relic announces JFrog integration to provide a single point of access for monitoring

Observability company New Relic and DevOps company JFrog today announced an integration to give engineering teams a single point of access to monitor software development operations. With this integration, users are able to access real-time visibility into CI/CD pipelines, APIs, and web application development workflows so that DevOps and security leaders can solve software supply … continue reading

New Relic introduces metrics to deliver insights into performance at the code level

Observability company New Relic announced CodeStream code-level metrics and service-level telemetry in order to offer users deeper insights into software performance down to the code level.  This allows developers to find issues quickly before they make it into production, as well as speed up the velocity of engineering.  According to the company, providing developers with … continue reading

« Previous PageNext Page »
DMCA.com Protection Status