Get more value from DevOps — take the customer’s perspective

Many years ago, I wanted to impress everyone at my new software engineering job. I bought a book about the technology I’d be working with and also contacted my hiring manager and asked him, “What can I do to prepare and get ready?” I wanted to be on the right path, right away. His answer … continue reading

Creating healthy hybrid development teams

In the post-COVID-19 era, the hybrid workplace – one in which some employees work from an office while others remain remote – presents a number of challenges for software development teams. Many people have relocated, some continue to have limited or no childcare, some have healthcare challenges that prevent them from returning to in-person work, … continue reading

DevOps doesn’t need to change — Your expectations do

For decades, the development and operations teams within companies were siloed. Developers created the software. Operations tested and deployed it. But in 2009, IT consultant Patrick Debois coined the term “DevOps,” a merging of development and operations to improve communications, establish best practices and create feedback loops for organizations to keep improving the overall process. … continue reading

How much process debt are you carrying?

The pandemic has been an exercise in agility for businesses around the world. They’ve had to pivot incredibly fast to support work from home and hybrid workforces, digitize their operations, power through supply chain disruptions and accommodate changing customer behaviors.  As a result, the past year and a half has laid bare an insidious problem … continue reading

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