Don’t lose developers to bad culture

Software developers know their skills are hard to find, and they know how much they are worth. Demand is through the roof and there aren’t enough developers to go around. At the same time, COVID has shifted their priorities. Many now seek workplaces that permit flexible hours, opportunities to work-from-home, and more. And they’re not … continue reading

Inclusive user testing – and empathy – are core to inclusive design

Even before the pandemic, so much of our daily lives had become digital. Instead of meeting up in person, we’ve moved to FaceTime and Webex. Rather than go to a movie, we streamed the latest films at home. We moved our banking and food shopping online.  Today’s digital work surely rivals the physical world – … continue reading

Insights from business process analytics

Linking a better understanding of business processes to reduced costs and improved efficiency may not be new, but the concept has attracted renewed interest in the aftermath of COVID-19 and its repercussions on the labor market. Since spring 2021, some 33 million Americans have quit their jobs. Why so many people are leaving the workplace … continue reading

Use metric stores as main data servicing layer

In a single generation, we have witnessed the internet revolution, the cloud revolution and it can be said we’re in the middle of the data revolution. Data has always been critical, but today its sheer size, speed and utility is reaching dizzying new heights.  Now that data applications and analytics are a permanent, essential, growing … continue reading

Get more value from DevOps — take the customer’s perspective

Many years ago, I wanted to impress everyone at my new software engineering job. I bought a book about the technology I’d be working with and also contacted my hiring manager and asked him, “What can I do to prepare and get ready?” I wanted to be on the right path, right away. His answer … continue reading

Creating healthy hybrid development teams

In the post-COVID-19 era, the hybrid workplace – one in which some employees work from an office while others remain remote – presents a number of challenges for software development teams. Many people have relocated, some continue to have limited or no childcare, some have healthcare challenges that prevent them from returning to in-person work, … continue reading

DevOps doesn’t need to change — Your expectations do

For decades, the development and operations teams within companies were siloed. Developers created the software. Operations tested and deployed it. But in 2009, IT consultant Patrick Debois coined the term “DevOps,” a merging of development and operations to improve communications, establish best practices and create feedback loops for organizations to keep improving the overall process. … continue reading

How much process debt are you carrying?

The pandemic has been an exercise in agility for businesses around the world. They’ve had to pivot incredibly fast to support work from home and hybrid workforces, digitize their operations, power through supply chain disruptions and accommodate changing customer behaviors.  As a result, the past year and a half has laid bare an insidious problem … continue reading

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